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Terms & Conditions | CallDriverNow

Terms & Conditions

Please read these Terms, Conditions, Privacy Policy, Cancellation Policy, Refund Policy and Service Guidelines carefully before using CallDriverNow services.

Service Usage +
Customers agree to use CallDriverNow services responsibly and provide accurate booking details.
Booking Policy +
Bookings are subject to driver availability, operational limitations and service area coverage.
Pricing Policy +
Pricing may vary depending on distance, duration, waiting time, tolls, taxes, route changes and demand.
Cancellation Policy +
Cancellation charges may apply based on service type and cancellation timing.

Privacy Policy

  • Name, Mobile Number and Email may be collected.
  • GPS location may be used for trip allocation.
  • Payment information is processed securely.
  • Customer data is never sold to third parties.
  • Information may be shared when legally required.

Refund Policy

  • Failed payments are automatically refunded.
  • Cancelled bookings may qualify for refunds.
  • Refund timelines depend on payment gateway and bank processing.
  • Wallet credits may be issued where applicable.

Customer Safety Guidelines

  • Verify driver details before starting trip.
  • Use only CallDriverNow approved bookings.
  • Report emergencies immediately.
  • Avoid sharing OTPs with anyone.
  • Follow local laws and regulations.

Need Assistance?

If you have questions regarding Terms & Conditions, our support team is available to assist you.