Call Driver Now

Privacy Policy

Your privacy matters to us. Please read this policy carefully to understand how Call Driver Now collects, uses and protects your information.

Call Driver Now Privacy Policy

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure, and protection of your information when you use our website calldrivernow.com. Call Driver Now (“Service Provider”, “we”, “us” and “our”), is a private company established under the laws of India having its registered office at 1728, Sector-37, Arun Vihar, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201301.

We are committed to ensuring that your privacy is protected. When we ask you to provide certain information by which you can be identified while using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may update this policy from time to time by revising this page. You should check this page periodically to ensure that you are happy with any changes.

Data That Is or May Be Collected From You

We may collect the following information from you while using our website and services:

  • Your full name to make your experience with Call Driver Now seamless.
  • Your email ID for transactional messages, receipts and occasional promotional communication.
  • Your phone number to verify identity, connect you to drivers and enable communication.
  • Your location information to find nearby drivers, calculate fares and provide related services.
  • Your phone’s IMEI number, if provided by you, to identify your device, diagnose issues and help prevent fraud.
  • Analytics and usage information to understand how you use our website and improve your experience.
  • Financial information related to wallet/payment authorization for online payment processing.
  • User-generated content such as reviews, feedback, support queries or service-related communication.

Why We Collect Your Data

We require this information to understand your needs and provide better services. In particular, we may use your information for the following purposes:

  • Internal record keeping.
  • Improving our services and customer experience.
  • Sending service updates, receipts, confirmations and support-related communication.
  • Sending promotional emails, SMS or notifications regarding offers and new services.
  • Conducting market research and understanding customer preferences.
  • Customizing the website and services according to your interests and requirements.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access, misuse or disclosure, we have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Account Security

You are solely responsible for maintaining the confidentiality of your password and any account information created for accessing or using the website. You agree to notify us immediately of any unauthorized use of your account, username or password.

Call Driver Now shall not be liable for any loss caused by a third party using your password, whether with or without your knowledge. You may be held responsible for losses suffered by us or any related party due to misuse of your account credentials.

Prohibited Uses

You are prohibited from violating or attempting to violate any security features of our website, including but not limited to:

  • Accessing data or content not intended for you or logging into unauthorized accounts.
  • Attempting to scan, probe or test the vulnerability of our systems or networks.
  • Using automated tools such as bots, scrapers or robots to monitor or copy content.
  • Interfering with service by introducing viruses, spam, flooding or denial-of-service attacks.
  • Using our website or servers to send unsolicited emails, promotions or advertisements.
  • Forging packet headers or attempting to disguise the source of transmissions.
  • Attempting to reverse-engineer, decompile or disassemble any part of the website or service.

Any violation of system or network security may result in civil and/or criminal liability and may lead to suspension or permanent termination of access to our website and services.

Debit / Credit Card Details

You agree, understand and confirm that any card details provided by you for using this website will be correct and accurate and that you shall not use any card that is not lawfully owned by you.

You further agree to provide valid card details for payments. Such information will not be used or shared by us except where required by law, regulation or court order. Online transactions are handled by our payment partners using appropriate security measures.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links and leave our website, please note that we do not have control over those external websites. Therefore, we are not responsible for the protection and privacy of any information that you provide while visiting such websites, and those websites are not governed by this privacy statement.

You should exercise caution and review the privacy policy applicable to the website in question.

Sharing of Personal Information

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties only if you have agreed to receive such information.

Notwithstanding the above, we confirm that we shall at all times remain in full compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

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